2025-04-27
"Shopping has become more convenient - now we can change money right at the mall," said Peter, an Australian tourist, at the Sanya Joy City Shopping Mall on April 17. He was pleasantly surprised to discover a dedicated foreign exchange service area, and happily told the reporter that he prefers to use cash for transactions compared to card payments.
It is reported that the currency exchange service area includes both a currency exchange machine and an ATM that supports international card deposits and withdrawals. With the introduction of the currency exchange machine, Sanya Joy City becomes the first shopping center in Hainan to offer such a service.

Hainan’s First Shopping Mall Currency Exchange Machine Debuts in Sanya

Foreign Tourists Using the Currency Exchange Machine at Sanya Joy City
The exchange machine supports nine commonly used foreign currencies, including British Pounds, HKD, US Dollars, Singapore Dollars, JPY, Canadian Dollars, Australian Dollars, Euros and New Zealand Dollars. The daily exchange limit per person is set at RMB 5,000. International tourists only need to carry their passports to quickly complete the exchange of commonly used foreign currencies, and the system is connected to real-time exchange rates, greatly improving efficiency compared to traditional bank counters. In addition, the mall has also installed a foreign exchange ATM that supports international credit cards such as Visa and Mastercard for RMB cash withdrawal, with a daily limit of up to RMB 20,000, fully meeting the diverse spending needs of tourists.
In recent years, Sanya's attractiveness to international visitors has continued to grow, with the inbound tourism market heating up. Since its opening, foreign card transactions at Sanya Joy City have accounted for nearly 20% of total spending. The introduction of foreign exchange services will further unleash the instant purchasing power of overseas tourists.
"In addition to currency exchange services, the mall has implemented multilingual signage on all floors and service manuals in multiple languages to provide clear guidance to visitors. In addition, the availability of foreign card POS machines and cross-border mobile payment options has further reduced payment barriers for international tourists," said a representative from Sanya Joy City. In the future, the mall plans to expand innovative services such as AI-assisted multilingual customer support and cross-border shopping benefits, and continuously enhance its international consumption ecosystem to support Sanya's development as a core hub for international tourism and consumption.
"Shopping has become more convenient - now we can change money right at the mall," said Peter, an Australian tourist, at the Sanya Joy City Shopping Mall on April 17. He was pleasantly surprised to discover a dedicated foreign exchange service area, and happily told the reporter that he prefers to use cash for transactions compared to card payments.
It is reported that the currency exchange service area includes both a currency exchange machine and an ATM that supports international card deposits and withdrawals. With the introduction of the currency exchange machine, Sanya Joy City becomes the first shopping center in Hainan to offer such a service.

Hainan’s First Shopping Mall Currency Exchange Machine Debuts in Sanya

Foreign Tourists Using the Currency Exchange Machine at Sanya Joy City
The exchange machine supports nine commonly used foreign currencies, including British Pounds, HKD, US Dollars, Singapore Dollars, JPY, Canadian Dollars, Australian Dollars, Euros and New Zealand Dollars. The daily exchange limit per person is set at RMB 5,000. International tourists only need to carry their passports to quickly complete the exchange of commonly used foreign currencies, and the system is connected to real-time exchange rates, greatly improving efficiency compared to traditional bank counters. In addition, the mall has also installed a foreign exchange ATM that supports international credit cards such as Visa and Mastercard for RMB cash withdrawal, with a daily limit of up to RMB 20,000, fully meeting the diverse spending needs of tourists.
In recent years, Sanya's attractiveness to international visitors has continued to grow, with the inbound tourism market heating up. Since its opening, foreign card transactions at Sanya Joy City have accounted for nearly 20% of total spending. The introduction of foreign exchange services will further unleash the instant purchasing power of overseas tourists.
"In addition to currency exchange services, the mall has implemented multilingual signage on all floors and service manuals in multiple languages to provide clear guidance to visitors. In addition, the availability of foreign card POS machines and cross-border mobile payment options has further reduced payment barriers for international tourists," said a representative from Sanya Joy City. In the future, the mall plans to expand innovative services such as AI-assisted multilingual customer support and cross-border shopping benefits, and continuously enhance its international consumption ecosystem to support Sanya's development as a core hub for international tourism and consumption.